Terms & Conditions

Terms & Conditions

GENERAL

In using this website you have acknowledged that you have read, agreed and understood the following terms and conditions:

"The Company", "Ourselves", "Seller", "We" and "Us", refers to Rokka Sheek Ltd.

"Client", "Customer", "Buyer" "You" and "Your" refers to you, the person using the website.

"Party", "Parties", or "Us", refers to both you as the customer and ourselves as Rokka Sheek Ltd.

CONTROLLING TERMS

Customers expressly agrees to The Company’s Invoice and these Terms and Conditions of Sale represent the complete agreement of the parties with respect to the sale of the product(s) listed on the Invoice and no different or additional terms or conditions in the customers’s purchase order or in any other prior or subsequent communications in any way adding to, modifying or otherwise changing these Terms and Conditions of Sale shall be binding upon the Company.

ACCEPTANCE OF ORDERS

The Company may accept customers offer to purchase and shall be bound to supply the applicable Goods in accordance with these terms and conditions either by execution of the acknowledgement copy of the order, or acceptable electronic transmission, delivery of the Goods or by any other statement, act or course of conduct which constitutes acceptance under applicable law.

PLACING AN ORDER OVERSEAS

Our website is only intended for  use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).

We can, in our sole discretion, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs. If we agree to supply any Goods ordered from the website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/ or taxes in addition to our price including VAT and the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.

Please note that when shipping products internationally, you should be aware that cross-border shipment are subject to opening and inspection by customs authorities. Please also note that you must comply with all applicable laws and regulations of the country for which the goods are destined. We will not be liable for any such laws.

PRICES

Unless otherwise indicated on the face of the invoice, all prices are quoted on a per pound basis. Buyer is responsible for any tax or government charges imposed upon the sale or transfer of the Product. Buyer shall not have any right to set off any amounts due here under against any amounts which may become payable to the Company under any other agreement.

DELIVERY

Unless otherwise agrees in writing signed by officer of Rokka Sheek Ltd, all delivery dates are estimates. The Company shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall  the Company be liable for any expense, loss or damage whatsoever suffered by the customer as a result of the company’s failure to deliver Product by the specified date.

TRANSPORTATION AND RISK OF LOSS

The method and route of shipment are at Rokka Sheek Ltd discretion unless the Buyer timely supplies explicit instructions otherwise. You are responsible for the cost of the postage and packaging for any returns. We cannot accept responsibility should your returns go missing, and advise that all returns are sent by recorded delivery or special delivery.   

CANCELLATION OR MODIFICATION

Any order placed with and accepted by Rokka Sheek Ltd may be canceled by the customer only upon the Company's approval in a writing signed by an officer of Rokka Sheek Ltd and upon terms that indemnify the Company against any loss. Rokka Sheek Ltd will not accept order cancellations once a product has been processed or dispatch to a carrier. The Company will not accept cancellations of special orders of non-standard, non-price list products. The Company may cancel all or any part of this order and discontinue its performance here under without liability to the customer in the event the customer materially breaches this contract. becomes insolvent, is the subject to bankruptcy protection, or is the subject of a receivership, liquidation, dissolution or similar proceeding.

TAXES

All customers are responsible for any tax or governmental charge imposed upon the sale or transfer of any product. Any such tax or governmental charge will be added to the total invoice amount. Applicable freight costs will be added to the invoice.

GOVERNING LAW AND ARBITRATION

This document shall be interpreted and governed by the law of the United Kingdom.WARRANTY AND DISCLAIMERRokka Sheek Ltd warrants that the purchased Product is free from defects in materials and workmanship at the time of delivery. If an analysis is stated on the face of the Invoice, it is not intended to be a complete analysis and is not to be regarded as a specification or warranty, unless specifically stated in writing to be such.RETURN OF MATERIAL


Upon delivery of Product, Customers shall have fourteen (14) days to inspect Product and notify Rokka Sheek Ltd, in writing, of any defective goods.  Each customer agrees that fourteen (14) day period provides them a reasonable opportunity to inspect the Product. Such notification shall identify each and every reason for any rejection of Product. Buyer’s failure to reject Product within such fourteen (14) day period shall constitute a waiver of the customer’s inspection right and an unqualified and irrevocable acceptance of the Product by Buyer. Please note that we do not accept exchange or return any items or goods bought in our store branches unless if the product itself is faulty and a replacement will be offered.   

Please note Shades can differ between dye lots and fabric rolls / yarn ball. We do try and ensure that the same dye lot number is sent out with each order but this can not always be guaranteed due to the availability of some products. If you require the dye lot to be the same please add a note to your order and we will ensure that this is achieved.

Please note that care must be taken as some fabrics or yarn can shrink or lose colour during washing, dry cleaning and ironing. In order to obtain a refund, all items must be returned within 14 days of receipt in the original packaging that can be resold as new. We reserve the right  to refuse a refund if goods are returned used or damaged in any way. Please note that you are responsible for the cost of the postage and packaging. We cannot accept responsibility should your returns go missing, and advise that all returns are sent by recorded delivery or special delivery. 

Rokka Sheek Ltd (Returns)

49 St Georges Walk,

Croydon,

Surrey,

CR0 1YL

United Kingdom 



 

INDEMNITY


Buyer shall defend, indemnify and hold harmless Seller and its affiliated or related companies from and against any and all claims, losses, liability, damages and expenses including, but not limited to, attorneys’ fees and cost of defense arising from, related to or in any way connected with or alleged to arise from or out of any asserted deficiencies or defects in Product caused by any alteration or modification thereof by Buyer with or without Seller’s consent, or improper handling or storage by Buyer, the breach of any term or condition stated herein, Buyer’s failure to label Product or Buyer’s improper labeling of Product regardless of whether the labeling was done with or without the advice of Seller, or any act or omission of Buyer including any Claims for or resulting from any injury to person (including death) or damage to property or for economic loss, several or comparative negligence, breach of agreement, breach of warranty or other breach of duty of or by Indemnity or as a result of Indemnities strict or other product liability. The foregoing indemnification shall not be construed to eliminate or in any way reduce any other indemnification or right which Indemnity has by law.

AVAILABILITY

We prohibit any part of the sites contents from being copied and reused in any way whether in a publication or any other means, without the prior written consent of the Company. The brand names featured on this website are trademarked and all trade-marks, logos and images are copyright to their respectable owners, these also include all texts. 

The Company does not guarantee that this site will be uninterrupted, or error free, although every effort is made to provide the greatest service to our best ability. By using this service you thereby indemnify the Company, its employees, agents and partners against any loss or damage, in whatever manner, howsoever caused.

COOKIES 

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting and using it.

LINKS TO & FROM THIS WEBSITE 

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to 

exclusions and limitations set out above will apply to your use of this website by linking to it.

We do not monitor or review and therefore are not responsible for the privacy practices, or content of any other third parties websites which are linked to from this website. When you leave or you have been redirected from our site we encourage you to read the privacy statements and term & conditions of these other sites first. Before disclosing any of your personal information you should evaluate the security and sincerity of any other site connected to this site or accessed through this site yourself. Rokka Sheek Ltd will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information or any other information.